independent web professional that writes about user experience design, web development, and internet marketing.
One of few Singapore/Ireland based usability analyst certified by Human Factors International.
Student of Behavioural Science & Psychology.
A Singapore expat in Dublin. Love photography.
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Show me the money
I’ve signed up to receive our power bill via email.
So, I get an email telling me our latest bill is now available online.
In this email, it provide a prominent link to log in and view my latest bill
It would be great if the the email contains all of the information I’m most likely interested in –
- Amount I have to pay and
- Date that the payment is due.
This allows me to move on to my next email.
If I find something no quite right, I can always click on the link and log-in to investigate.
Those are all small things but a much nicer user experience.
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