independent web professional that writes about user experience design, web development, and internet marketing.
One of few Singapore/Ireland based usability analyst certified by Human Factors International.
Student of Behavioural Science & Psychology.
A Singapore expat in Dublin. Love photography.
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Error Message that engages your visitors
Misspell something in Google and it searches anyway. It went one step ahead and suggest a link with the correct spelling. Microsoft new search engine, Bling let you know by including the result for both misspell and correct words
Stop using system generate error message. Go one step forward and eliminate error messages from your system altogether. Always turn an error into an opportunity to help, engaging your visitors further. Do not leave them high and dry.
Last thing you want is to have visitors give up and abandon your websites
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